4K 8MP Smart WiFi PTZ Camera 5X Digital Zoom WiFi Surveillance

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Product Details
    4K 8MP Smart WiFi PTZ Camera 5X Digital Zoom WiFi Surveillance Camera Night Vision Auto Tracking IP Camera Security Protection

    Specification:

    1. Ai Humanoid detection: mixing line, area, two-way flow detection, for human form, the item triggers no alarm ;

    2.Color & Infrated night vision: built with floodlight, record full color all the day;

    3. Support DIY Alert Voice and Alarm Bell / Customized new speakers with loud volume (4w high power);

    4. AP Direct Connection / Wireless Connection / Wired Connection;

    5. 5X Digital Zoom: rotates 320° Horizontally and 90° Vertically,Press and hold the screen with both hands to Zoom in/out and see more details;

    6. TF Card & Cloud Storage : Max 128G SD card Record and paid cloud storage ,data security is more stable ;                                                   7.Support VIF protocol support: compatible with the third party cctv system                                                                                                                 8. P2P Remote Access/MultiUser : P2P technology let you be able to view the live situation of your house wherever you are , just with the P2P account on the app via your Smartphone or tablet .

    9. H.265X new storage design, TF card storage is lower, more stable and more durable ;

    10. Xmeye independently developed the RTS Cloud architecture, which is faster and the preview is more stable ;

    FAQ

    Q1:What should I do if the device is connected but cannot talk?

    A: In the lower left corner of the APP monitoring screen, click the “horn” button, and press and hold the “microphone” button to speak, you can release the “microphone” button after speaking;

    Q2:What should I do when the SD card cannot be recognized?

    A: Please turn off the power of the camera, then insert the card first, and then reconnect the wifi after power on (it is wrong to insert the card after connection);

    Q3:How to view the pictures in the SD card on the computer?

    A: 1. Please download the “DISKPLAYER” player, (//download.xm030.cn/d/MDAwMDE0MDM=)? ? 2. Insert the SD card into the computer, and then open the “DISKPLAYER” player, you can view pictures and videos,Note: Do not format the SD card;

    Q4:Does it support wifi 5g?

    A: 5G WIFI is not supported, now it supports 4G WIFI;

    Q5:How to set the app alarm picture reminder?

    A: In the upper right corner of the APP monitoring screen, click Settings-Smart Alarm-“Enable” and click “Report”;

    Q6:How to set up “Auto Tracking”?

    A: In the upper left corner of the functional area of the APP monitoring screen, click “Mobile Tracking”, and click the “On/Off” button;

    Q7:How to set the APP monitoring screen flip (up/down/left/right)?

    A: In the upper right corner of the APP monitoring screen, click Settings-Basic Settings-“Picture left and right flip” / “Picture up and down translation”;

    Q8:How to set the lights?

    A: Please open the APP, find “Lighting” – Settings, there are three modes to choose from;

    Q9:What should I do if I cannot connect to the camera?

    A: Please check the connection steps and connection video in the detailed introduction

    Specific connection steps:

    1. Connect the mobile phone to the router WIFI; press and hold the device restart button for 6-8 seconds, and release it after hearing the prompt tone to make the device in the initial state;

     

    Item Specifics
    AI Functions:
    Human Detection
    Shell Material:
    Plastic
    Color Night Vision:
    Other
    Operating Temperature:
    -10°-60°
    IP Rating:
    IP66
    Power Mode:
    Mains Electricity
    Scene:
    Indoor and Outdoor
    Movement Range(Pan):
    0°-360°
    Megapixels:
    2MP
    TF Card:
    128G TF Card
    Power Supply:
    Normal
    Storage:
    128G
    Installation:
    Normal
    Color:
    White
    Audio Output:
    Two Way Audio
    Minimum Illumination(Lux):
    0.01Lux
    Viewing Angle:
    87°
    Video Compression Format:
    H.265
    IR Distance(m):
    30m
    Power Supply(V):
    12V
    Alarm Action:
    FTP Photo,telefon Alarm,Local Alarm
    Power Consumption(W):
    8W
    Supported Mobile Systems:
    Android,IOS
    Sensor Brand:
    SONY
    Special Features:
    Waterproof / Weatherproof
    Sensor:
    CMOS
    Model Number:
    WHD612
    Supported Operating Systems:
    Windows 7,Windows 8,Windows 10
    Lens (mm):
    3.6mm
    Connectivity:
    IP/Network Wireless
    High Definition:
    1080P(Full-HD)
    Style:
    Dome Camera
    Brand Name:
    SOVMIKU
    Origin:
    Mainland China
    Certification:
    CE,FCC,RoHS
    PTZ:
    PTZ Wifi IP Camera
    APP:
    ICSee
    5X Digital Zoom:
    Speed Dome PTZ Camera WIFI
    ONVIF:
    Support / Work with Third Party NVR
    WIFI:
    Support .4GHz,Unsupport 5GHz
    Color & Infrated Night Vision:
    Up to 30m night vision distance,Up to 30m night vision distance
    AI Camera:
    Humanoid Detection CCTV Camera
    Waterproof Camera:
    IP66 WIFI Camera Outdoor
    Humanoid detection:
    Cordon or Alert area Setting
    Mega pixels:
    2MP And 3MP
    IP Camera:
    Surveillance Cameras With WiFi
    P2P Remote Access:
    Support / Multi-User View
    Alert Function:
    Ai Intelligent Humanoid detection
    Network CCTV Camera:
    Network CCTV Video Surveillance
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    Shipping & Returns

    SHIPPING

    We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

    How do you ship packages?

    Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

    Do you ship worldwide?

    Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

    What about customs?

    We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

    How long does shipping take?

    Shipping time varies by location. These are our estimates:
    Location *Estimated Shipping Time
    United States 10-30 Business days
    Canada, Europe 10-30 Business days
    Australia, New Zealand 10-30 Business days
    Central & South America 15-30 Business days
    Asia 10-20 Business days
    Africa 15-45 Business days
    *This doesn’t include our 2-5 day processing time.

    Do you provide tracking information?

    Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

    My tracking says “no information available at the moment”.

    For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

    Will my items be sent in one package?

    For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

    If you have any other questions, please contact us and we will do our best to help you out.

    RETURNS

    Order cancellation

    All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

    Refunds

    Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

    • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
    • If you received the wrong item you can request a refund or a reshipment.
    • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

    We do not issue the refund if:

    • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
    • Your order did not arrive due to exceptional circumstances outside the control of HT Mall (i.e. not cleared by customs, delayed by a natural disaster).
    • Other exceptional circumstances outside the control of https://hometouchmall.com

    *You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

    If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

    Exchanges

    If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

    Please do not send your purchase back to us unless we authorise you to do so.

    Why Buy From Us

    A few reasons why buy from us:

    SAFE SHOPPING

    We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

    FREE SHIPPING

    Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

    FREE RETURNS

    It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

    NEW ARRIVALS

    Brand new products are available on a regular basis.

    PRICE PROMISE

    We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

    EXCELLENT CUSTOMER SERVICE

    Knowledgeable and professional support team is always happy to help you.

    EASY TRACKING

    Check your order status online. As easy as that!

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