Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of hometouchmall.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
a***r –
Okay, the pressure is high. If my legs are thin, it may massage at 360 degrees, but I am only satisfied with the fact that the tiranodari legs are attached, so I think I can just massage it while going back. It’s okay to do just 1st. But it feels a bit tangled up, so this is just a feeling, right? There is no heating function. I was thinking of buying something, but there was a scale that warms my legs under the desk, so I didn’t buy one with a heating function. I sold one at a time, so I got two chargers that connected each. It’s type C, and it was charged to some extent, so I tried it right away. I was wondering if I should have worn the clothes even though I did it on top of the clothes. I received the package yesterday and used it right away, but I have to use it again today. If you do it every day, it will be less brushed.
S***e –
It works well
a***s –
Very good, it has 3 levels of massage, after 15 min of use, it gets a wonderful feeling! Recommend and arrived fast.
j***a –
Very nice and came fast
Customer –
It seems weaker than expected, but considering the cost of value, it’s the best!
Customer –
It’s really big just in Level 1
h***r –
Just add it Just add it Just a little bit, that’s all.
P***a –
Excellent!!!! !
d***r –
Step 3 of the press is real cool. The material is not bad, and the charger lead two The shooting is very nice. My legs often hurt because it was a long standing job. I get massage every night. It works well, it doesn’t smell bad, it’s a good stitched job. I’ll use it well.
Customer –
I bought it cheaply. I like the product.
S***e –
I only bought one side, but it’s so cool that I’m buying another one. I will use it well.
l***r –
I bought a new 풀XX number 3 and am using it. It tears little by little and weakens. But I am using it comfortably at a low price! If you make a mistake, you may be a fool..!!! It would be a good idea to use it carefully depending on its intensity!
g***r –
Just yesterday I received this massager for a test I ordered one. As I will try to write a review. but this device was made technically well. I recommend it to order!
Customer –
Oh, I like it, I know.
A***v –
Works very well!!! I recommend it.
c***m –
Good
Customer –
It’s a good product
g***v –
I will write well. Hehe, Hehe, Hehe, Hehe, Hehe, Hehe I will write well. Hehe, Hehe, Hehe, Hehe, Hehe, Hehe I will write well. Hehe, Hehe, Hehe, Hehe, Hehe, Hehe
ד***ש –
excellent, works ok
Customer –
It’s a shame that only one is included, but it’s my fault for not checking. It works well and is really cool, so I decided to buy it. It would have been nice if it was sold as a pair. It comes well packaged and is easy to charge, so it’s good because it’s type C. However, I’ll have to check how much I can use to charge it once.
Customer –
It’s not a sleeping pillow~ I hope there are no mistakes. It firmly grips the calf. It would be good for people with varicose veins to use it as an auxiliary device. Good value for money
Customer –
First of all, I like the item. It is not much different from what is described on the detailed page. Both function and color seem to match the description. Also, the delivery is coming very quickly these days. It doesn’t seem to be much different from domestic delivery. Overall, this is a satisfactory product. Of course, durability is a proof of time, so I think I’ll have to use it more to find out.
Customer –
As mentioned in other reviews, the controller goes to the back, so when you wear it and it pinches your leg, it hurts! I can massage the muscle that gets stiff. If you wear it in the front as intended, the part where the Velcro is attached is empty, so it’s not great.
Customer –
Good The pressure is good. I accidentally ordered only one piece. See the review The control box is more accurate when used backwards.
Customer –
Amazing! I just ordered a second one.
b***e –
The product is very good, I have swollen legs and when I use it it relieves me a lot, when its function is thanks🥰
m***m –
good as it says
Customer –
Haven’t got to use it yet but do like that is c charger to recharge just wish it would have came with a cord and charging block.
K***j –
I like the cost of money. Air pressure. I’ll write you well. Business thrive, boss.
p***r –
This doesn’t have a casting effect, it just tightens with air pressure, so it’s not very cool. The price is cheap, so I’m satisfied.
g***g –
It’s strong enough even with just one level!
s***m –
I bought it because it’s good, but I’m overwhelmed. But it’s hard when you fill it. The key is how much you can use without a problem. The feeling of first use was good There’s some noise. I bought it because it’s good, but I’m overwhelmed. But it’s hard when you fill it. The key is how much you can use without a problem. The feeling of first use was good I bought it because it’s good, but I’m overwhelmed. But it’s hard when you fill it. The key is how much you can use without a problem. I bought it because it’s good, but I’m overwhelmed. But it’s hard when you fill it. The key is how much you can use without a problem. The feeling of first use was good The feeling of first use was good
9***r –
Delivery is fast and good
C***k –
Good, the pressure is good, and it’s comfortable because it’s wireless.
Customer –
It’s good, but it feels like a massage chair. You shouldn’t expect it to feel like a massage chair.
Customer –
Second one i ordered. They work great.
a***r –
I’m using it well. My legs are cool. And I’m really relieved. I’m cool. Everyone can enjoy it. My legs are light, so I can measure it well. Good good good. Next time, if it breaks down, I’ll buy it. I really like it. Please buy it.
Customer –
It works well and is stronger than I expected, which surprised me. It works well and is stronger than I expected, which surprised me. It works well and is stronger than I expected, which surprised me. It works well and is stronger than I expected, which surprised me.
g***r –
Step $2 for other people is cool, but the picture is tight, step 3, so it’s cool. The thigh is also attached to the liver, and you can massage it.
3***r –
Very comfortable
p***1 –
That’s good, it’s good, it’s good, it’s good, it’s good, it’s good, it’s good, it’s good. Yes, it’s good, it’s good, it’s good, it’s good, it’s good, it’s good, it’s good, it’s good. It’s good, it’s good, it’s good, it’s good, it’s good, it’s good.
C***a –
This item is working fine. But the material is not that comfortable. I would recommend this item. High quality product.
Customer –
I like the reviews, so I trust them. Shipping fast and product clean thank you I like the reviews, so I trust them. Shipping fast and product clean thank you I like the reviews, so I trust them. Shipping fast and product clean
n***j –
I really like it. It’s strong. The calf hurts a bit.
Customer –
I am using it very well If you follow step 3, there may be some pressure. It’s good. I am very satisfied and using it.
r***r –
It goes well. Good
I***r –
perfect 👌🏻 I always check before a review, excellent quality airbag massage legs and arms.i recommend seller and product
t***r –
The pressure is strong for the first stage.
S***g –
The pressure is strong. You can also massage the calves and thighs. However, it does sweat a bit, and I’m not sure if this can be washed. I strongly recommend it.
O***r –
Ordered December 3, received December 11 in NYC. The Box came intact and undamaged without any additional protection packaging. I Start using this pressure calf massager immediately. It’s pretty powerful, I’m learning how to operate all available modes including figuring out if the heating mode is working. Definitely worth buying this product.
g***o –
awesome Cool and nice 3rd level of satisfaction compared to price is cool and good I’m not sick at 3rd stage yet. It’s cool and good. Please use it for a long time 3rd level of satisfaction compared to price is cool and good I’m not sick at 3rd stage yet. It’s cool and good. Please use it for a long time
상***강 –
Good quality
M***g –
Everything very well!!! The packaging a little crushed but it is understood by the trip does not affect the product. I just tried it and it’s sensational🥳The massage. I hope it keeps working!!!!
b***r –
I really like it. Highly recommended!!!!!!!! !
W***o –
It’s nice thank you!
L***s –
They are not symmetrical, they send both right legs.
K***r –
I used it as a reference in step 3, but I think there will be a disease that I did not have through blood… Tomorrow, I have to do it in step 2. It’s all good. I used it as a reference in step 3, but I think there will be a disease that I did not have through blood… Tomorrow, I have to do it in step 2. It’s all good.