Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of hometouchmall.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***n –
Very good
F***o –
I’m about to try it to keep my feet healthy. Thanks to the seller and HTMall.
M***o –
I will try them, I hope it fulfills its function.
В***в –
package 📦 received on time
m***h –
this is my third order for my wife, she’s happy – I’m happy
C***k –
Hello to China, the Detox Foot Patches products have arrived safely. Delivered on time, not yet tried.
D***n –
very fast shipment ,didn’t check yet.
ר***ן –
Suitable for a description thanks to the seller no longer used
a***r –
Perfect thank you so much! !
h***h –
Detoxicant Patches to remove toxins in our body. It is placed in lingerie of each foot for a period of 8 hours. We take off the next morning. I feel better about myself.
A***r –
Yer, just started using them, i will see how it gos,
h***h –
Detoxizing pockets for feet. Takes away toxins in the body. Put the patches in the lingerie of the feet and keep pendant 8 hours. (overnight). Removing toxins from the body, it feels much better.
h***r –
Wont stay on feet adhesive not strong enough
D***o –
All OK.
Customer –
very quick delivery
g***r –
used last night OMG! You should have seen how black the pads were!
D***n –
Very good thank you and😂👍Of😂😂
G***s –
Very fast delivery, item arrived in good condition. Seller recommended
D***n –
Received quickly and I am very satisfied😉🐱
j***r –
start using it, it black the first couple days will tey longer time
R***o –
I tried them and honestly couldn’t notice anything, I removed the patches the same way I put them on and honestly I can’t confirm any effect.
f***r –
These are great to remove the toxins from your body.
T***r –
It is much cheaper than buying in the country. However, the adhesive force of the tape was slightly weak, and when I saw it in the morning, it was half peeled off. I think the effect is individual, but I’m satisfied myself.
J***t –
Okay, it’s in accordance with the description, not yet tested.
g***r –
Nice
מ***ס –
Good will say bad
Customer –
Makes me feel amazing definitely has made my sleeping much better
Customer –
item packaged well fast delivery I hope they work order as seen in picture if you order from HT Mall you get your package quickly
h***l –
Great service fast delivery, tracking and updating all the way ,stress free shopping
s***y –
Thanks 🙂
a***r –
Arrived quickly packaged in a comfortable way without defects
S***e –
Work well but not sure if they really make much of a difference to sleep etc
y***z –
Thank you very much to the seller, the product arrived really quickly
Customer –
Good product
Customer –
Very content with my purchase I like a lot
b***b –
The meadow of anything And worth every shekel
m***n –
These patchs are absolutely essential!! Really easy to use, they work really well,
l***z –
It arrived very quickly, let’s see how they work.
g***s –
I started using my little stickers.
E***k –
Fast delivery, good quality, seller recommended
ד***ר –
In two orders I ordered was missing in an unfamiliar amount did not recommend ordering him
D***p –
Haven’t used yet, will in the coming days. There are 2 parts to the pads, 1 has the active ingredients in it and the other is the sticky patch. Directions don’t actually inform you how to put them together, though common sense would suggest you put the active part facing the foot and then placing the sticky patch over the top.
Customer –
Fast shipper..thanks
Customer –
First time i am using this product The packaging looks good The labelling is good and provides many information
Customer –
exactly as described. not sure i sleep much better. and metabolism hasn’t been changed since started to use. but somehow i feel less hungry during the day and with less appetite.
K***w –
Came fast … haven’t tried yet
Customer –
Sticky and unpleasant in the foot. Didn’t make any sight or energy effect to me. Continues to try
J***n –
Seems to me doing the right things goes back overnight
y***n –
Good
Customer –
Sabba
M***l –
Arrived relatively quickly. Each package says 10 units but it’s five pairs. The glue is not so effective and the sticker tends to fall off during the night, I tried and does not feel a real effect.
Customer –
Ok
E***i –
Looks good
P***h –
Arrived at approximate time Great product Easy to use Helped with my feet and leg swelling Helped with underfoot pain Highly reccomend seller and patches Will purchase more when needed
I***i –
Very pleased
R***d –
Stickers improve sleep
D***t –
tried and tested. pads work very well.
g***r –
Not sure if it works!
y***r –
Good
D***v –
Arrived on time, looks good hope it also does the job properly.the glue that holds the material doesn’t hold properly, other than that, everything is o.k
Л***я –
Went dovgo, ale my daughter SHO came. The tsyle is well-packed, I am satisfied with the tsyloma. Recommend!
S***r –
Very useful and arrived quickly.
R***n –
love this product
R***B –
Detox foot patches are simple, soothing, and leave feet refreshed overnight—an easy addition to your wellness routine!