Terms and Conditions

Last Updated: June 30, 2026

Welcome to Home Touch Mall (hometouchmall.com). Home Touch Mall operates as a registered multi-vendor e-commerce platform and retail hub in Ghana (Registration No. BN315810926, TIN: P002216068X).

By accessing, browsing, or shopping on this Site, you acknowledge and agree to comply with all the terms, conditions, and notices set forth in this agreement. Please read them carefully before using our services. We reserve the right to change or update this Site and these Terms and Conditions at any time without prior notice.

1. Acceptance of Terms & User Eligibility

  • Agreement to Terms: Accessing, browsing, or placing an order on hometouchmall.com indicates your explicit agreement to all terms and conditions outlined in this agreement.
  • Age Requirement: You certify that you are 18 years of age or older to use this Site. If you are under 18 years old, you may use this Site only under the direct supervision of a parent or legal guardian.

2. Account Security & Responsibilities

  • Account Credentials: When you register or are provided with an account identification and password, you are solely responsible for maintaining the confidentiality and security of your credentials.
  • Activity & Financial Obligations: You are solely responsible for all access to and activity conducted on this Site using your assigned password and ID, whether or not such access was authorized by you. This includes all communications, transmissions, and financial obligations incurred.
  • Security Notifications: You must immediately notify Home Touch Mall of any unauthorized use of your password, account identification, or any other known or threatened breach of Site security at support@hometouchmall.com.

3. Limited License & Site Usage

  • Personal Shopping License: Subject to the terms of this agreement, Home Touch Mall grants you a limited, revocable, non-transferable, and non-exclusive license to access and display the Site on your web browser solely for the purpose of personal shopping.
  • Commercial Restrictions: Except as explicitly permitted by Home Touch Mall in writing, any commercial use of the Site, its information, or use on behalf of any third-party business is strictly prohibited.
  • Revocation: Any violation of this Agreement shall result in the immediate and automatic revocation of the license granted herein without prior notice.

4. Prohibited Conduct & Content Restrictions

You shall not upload, distribute, publish, or transmit through this Site any content, information, or material that:

  • 1. Includes bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties.
  • 2. Is unlawful, libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of Ghana or applicable international jurisdiction.
  • 3. Violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary intellectual property rights of any person or entity.

5. Intellectual Property & Site Exploitation

  • Ownership of Contents: All text, images, illustrations, designs, icons, photographs, software programs, video clips, and written materials on this Site (collectively, the “Contents”) are the property of Home Touch Mall or its verified vendors and suppliers.
  • Restrictions on Use: You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly authorized in writing by Home Touch Mall.

6. Orders, Payments, & Account Discretion

  • Payment Processing: Orders placed on Home Touch Mall are securely processed via integrated gateways including Paystack (Ghana Mobile Money & Cards) and PayPal.
  • Right to Refuse Service: We reserve the right to refuse service, terminate customer accounts, and/or cancel orders at our sole discretion, including without limitation if we believe customer conduct violates applicable laws, breaches these terms, or is harmful to our business interests.

7. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Ghana. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the Ghanaian court system.

Contact Information

For questions regarding these Terms and Conditions or to report unauthorized access to your account, please contact us:

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